Pearls and Piggytails Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Return Policy4.1
- Good Value4.1
- Price & Quality4.8
- Customer Service4.4
Recent Customer Reviews (14)
Ryan Gray
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David Kremer
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Brice de Launay
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Shannon Kemp
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Gabríel Hjálmarsson
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Ethan Ibrahim
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Jacqueline Martin
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Tammy Salyers
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Martine Lajeunesse
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Rick Johnson
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Pearls and Piggytails Pros & Cons
Pros
1
Convenient Shopping: The website offers free delivery and allows customers to shop from the comfort of their own homes, eliminating the need to physically visit a store.
2
Variety of Products: The site features a wide selection of tops, cardigans, dresses, and accessories, catering to various tastes and preferences.
3
Cost-Effective: Online prices are often lower than those in physical stores, and the website offers various discounts and promotional deals.
4
Customer Community: The website has a large community of over 200,000 members, providing a sense of belonging and support.
CONS
1
No Returns or Exchanges: The website does not offer returns or exchanges, except for defective items or those that do not match the order.
2
Shipping Risks: Pearls can be delicate, and shipping risks include the possibility of loss or damage during transit. Insurance is recommended for large orders.
3
Limited Physical Inspection: Customers cannot physically inspect the products before purchase, which may lead to concerns about the quality of the items.
4
Trust Issues: Purchasing online requires trust in the vendor to deliver the product at the promised quality and timeline, which can be a concern for some buyers.
Pearls and Piggytails Features and Benefits
Features
Clear Marking
Preorders are clearly marked on the website.
Close Date
Each preorder has a close date.
Production and Shipment
Items are not in stock and go through production and shipment before delivery.
No Returns or Exchanges
Due to discounted prices, no returns or exchanges are offered.
Defective Items
Items can be exchanged if they are defective upon arrival or do not match the order.
Notification
Customers must notify Pearls and Piggytails within 3 days of receiving the item with a detailed description or picture of the problem.
Domestic Shipping
In-stock items are shipped within 7-10 business days, with a goal to ship within 24-48 hours.
Free Shipping
Free shipping is available for domestic orders, but it does not include insurance.
International Shipping
International shipping times vary between 2 and 12 weeks.
Priority Mail
Upgrading to priority mail includes $100 insurance for protection against damage or loss during shipping.
Email Support
Customers can contact Pearls and Piggytails via email at [email protected] for any questions or issues.
Order Tracking
Customers can find tracking information by logging into their account.
Gift Cards
If a product is oversold due to technological errors, customers will receive a gift card for the amount.
Community
Join a community of over 200,000 members.
New Releases and Sales
Be the first to know about new releases, special offers, and sale announcements.
Convenient Shopping
The website offers free delivery and allows customers to shop from the comfort of their own homes, eliminating the need to physically visit a store.
Variety of Products
The site features a wide selection of tops, cardigans, dresses, and accessories, catering to various tastes and preferences.
Cost-Effective
Online prices are often lower than those in physical stores, and the website offers various discounts and promotional deals.
Customer Community
The website has a large community of over 200,000 members, providing a sense of belonging and support.